Dispatch and delivery

You can return Christmas gifts purchased between 11th November and 25th December up until 31st January 2025. Orders placed on or after 26th December will be subject to our normal return policy.

Shipping Options

FREE UK Standard Delivery Orders Over £25 (2-4 working days)

UK Standard Delivery (2-4 working days) – £2.95 - Orders below £25

Orders will be delivered between Monday to Saturday.

DPD Next Day Delivery (1-2 working days) – £5.95 - Orders below £25

DPD Next Day Delivery (1-2 working days) – £2.99 - Orders over £25

You can track your order at https://mylee.co.uk/apps/track-my-order

Please note that orders placed after 12 noon will be processed the next working day. Orders placed after 12PM on Friday and over the weekend aim to be dispatched on the Monday of the following week.

Orders are sent out on a proof of delivery service.

If you wish to return or exchange your order please go to our returns and refunds section.

We ship to Ireland

Have no fear, Ireland babes can shop online, with 9.99€ delivery but FREE for orders over 120€!

Deliveries can take 4 - 7 working days if placed before 12PM Monday – Friday.

During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is DHL and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order

We ship to Europe(France, Italy, Spain, Portugal, Netherlands) - Currently unavailable

Have no fear, Europe babes can shop online, with 9.99€ delivery but FREE for orders over 120€!

We ship to USA - Currently unavailable

Have no fear, US babes can shop online, with $9.99 delivery but FREE for orders over $120!

We ship to Jersey, Isle of Man and Guernsey

Have no fear, Channel Islands babes can shop online, with £10 delivery but FREE for orders over £100!

Deliveries can take 3 - 7 working days if placed before 12PM Monday – Friday.

During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is Royal Mail and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order

INTERNATIONAL SHIPPING

We now have dedicated websites for Germany and Poland. So, if you live in these countries please visit the appropriate pages and order from there. Psst, we’re working on expanding our locations even further!

PEAK PERIOD DELAYS

Due to a high volume of orders over busy periods, like Christmas and Black Friday, our dispatching time is likely to be a little slower than usual.

As usual, if you’ve purchased on a Friday or the weekend, orders placed after 12PM aim to be dispatched on the Tuesday of the following week. Orders placed after 12 noon will not be dispatched until the next working day. However, it could take up to 5 working days for your goodies to arrive during this busy period and express delivery won’t be available for Black Friday or Cyber Monday.

We understand this is frustrating but in the meantime, thanks for persevering with chipped nails a little longer as you wait for the remedy.

SPECIAL LOCATIONS

Apologies but we’re unable to ship to PO Box addresses and we do not offer click and collection services

IMPORTANT INFORMATION

Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to make this bit as quick as possible! Good news – once you receive your order confirmation email, it’s all been authorised so you can get excited for the post!

DANGEROUS GOODS DELIVERY RESTRICTIONS

In a flourish of drama, some of our products are classed as hazardous (HAZMAT) goods. This will impact our ability to deliver to certain destinations and use specific delivery methods.

In the event that your order includes 'HAZMAT Goods', we would be unable to process or provide a delivery option – this mainly affects certain countries in Europe and the USA.